회사안내
1991 First Established
32 years of
CRM know-how
Contact Center Operations of
115 Companies
CRM SERVICE
01 / Contact CenterContact Center
- The only company is Korea that provides total service from operation to implementation of CRM service.
- Operation of contact center with 28 years of know-how.
- Provision of comprehensive services including systems, solution, operations and personnel management.
02 / Quality AssuranceQuality Assurance
Use scientific principles to maintain and improve call quality.
Verify or evaluate that the call meets customers' basic service specifications.
03 / TrainingTraining
Promote competency based training of contact center.
As the No. 1 CRM specialist, we provide various service training based on differentiated professionalism with over 20 years of accumulated experience in the industry.
04 / ConsultingConsulting
Provide operation and implementation consulting service based on our abundant experience and knowledge of call center operation practice.
Analyze customers' contact center to provide solution and increase customer value.
INVESTMENT
2018 Total Sales (Unit: Won in millions)
More investment information128,411
- 128,411
Sales
- 8,213
Gross profit
- 81,232
Total Asset
- 42,702
Total Ownership Interest
- 38,529
Total Liabilities
Business Coverage
VARIOUS
CRM SERVICES
As a leader of the fourth industrial revolution in CRM field,
MPC Plus is developing a solution that combines AI
and Big Data developed with Amazon Web Services.
- · Have agents handle professional counseling
- · Increase consultation quality and improve service quality
- · Commercialization of telecommunicating system, remote medicals service,
development of autonomous-driving vehicle consultation solution
- Finance
- Shinhan Bank, IBK, OK Savings Bank, Lina Life, ING Life, PCA Life Insurance
- More
- Automobile / Education etc
- SONY, Cartier, Lenova, Hi Mart, COACH, MONTBLANC, DECENT
- More
- Public
- Anti-Corruption & Civil Rights Commission, Consular Call Center
- More
- Manufacturing/Retail
- Kia Motors, Hyundai Mobis, Lotte Cinema, MBC, iMBC, CJ Hello Vision
- More